The World @ Work

An important goal of the Design Research team is to bring the voice of the customer inside our walls so that Dropbox employees can learn what they are saying. This helps ensure that we’re designing products and features that appropriately support people’s needs. And we do this in several different ways like fieldwork, share-outs and design sprints, to name a few. Last year, we tried something new — hosting our first-ever design installation in Dropbox HQ featuring images, videos and tactile interactive pieces that represent how people from all over the world work and how they use our product.