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Relief program for Ukrainian customers and organizations supporting Ukraine

We’re heartbroken by the humanitarian crisis in Ukraine and committed to doing our part to support the people of Ukraine.

Payment relief

Providing our customers in Ukraine with access to their valuable content in the face of financial hardships caused by this conflict is a top priority. 

Dropbox is offering payment relief for all customers based in Ukraine for up to six months. And rest assured, we’re working around the clock to ensure our customers there have consistent and uninterrupted service.

Please complete the short form on this page to get started.

Product donation

We’re also offering free Dropbox and HelloSign subscriptions with up to 50 licenses to nonprofits and NGOs supporting Ukraine. Organizations providing humanitarian aid in Ukraine or assisting Ukrainian refugees are encouraged to apply. 

Please reach out to to see if you qualify.


For more information about our Social Impact work, visit our ESG page.

Are you a Dropbox customer in Ukraine? Request payment relief.