Communication kit

Virtual First Toolkit

Speak and write clearly

Remote work means interpreting teammates’ facial expressions (and use of punctuation!) over chat and video conference all day long. Use the Communication kit to skilfully navigate the world of virtual human interaction – whether you’re handling a tricky conversation or leading a successful meeting.

Illustration of a woman holding a paper cup of coffee watching a video conference on her Desktop computer

Explore this kit

Write for understanding

Make your writing crisp, clear and actionable. (personal exercise)

Make your writing crisp, clear and actionable. (personal exercise)

Run effective meetings

Make your meetings more impactful and inclusive (personal exercise).

Make your meetings more impactful and inclusive (personal exercise).

Resolve a personal conflict

Master tough conversations and build conflict competence (1:1 conversation).

Master tough conversations and build conflict competence (1:1 conversation).

Build better tool habits

Reduce distracting pings and decide which tools to use – and for which purpose (virtual team workshop).

Reduce distracting pings and decide which tools to use – and for which purpose (virtual team workshop).

Facilitate a productive workshop

Help your team collaborate to reach goals and push projects forward (personal exercise).

Help your team collaborate to reach goals and push projects forward (personal exercise).

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