A tool that grows with us
Until this year, our biggest challenge was how much we’ve grown—around 25%, year over year. That’s solid, steady growth, but it also presents a challenge: How do we expand our team while maintaining our ethos as an organization?
We’ve worked hard to build a team of directly-employed staff rather than rely on outside associates like other consultancies. That was important to us, as we didn’t want to do anything that could dilute our organization’s message, approach, and emphasis on flexibility and customer outcomes.
The best way for a business to be flexible is to remove existing constraints. It’s easy if you choose tools that can scale with you.
Adding new staff and clients to Dropbox is a two-minute exercise, and it’s so intuitive, no one needs to be taught how to use it.
At one point, we saw similar file sharing and collaboration features emerge in other parts of our technology suite and wondered if switching to another platform would be more efficient. For example, for our email and office applications we use Microsoft, which now has OneDrive. Since we were paying for Dropbox and, in effect, paying for OneDrive through Microsoft 365, did it really make sense to use both?
After taking a closer look, I quickly realized that the risks of migrating entirely to OneDrive far outweighed any potential cost-saving benefit of eliminating Dropbox. And there was no compelling reason to use OneDrive, other than that it came with a tool we already used. I was confident and happy with how Dropbox worked, and I didn’t need any hard metric to prove it. Intuitively, I knew that Dropbox had improved Agility in Mind.